Beth Filar Williams has held the role as Head of the Library Experience and Access Department at Oregon State University Libraries and Press since early 2015. Overseeing the public service desks and building, her focus is a holistic approach to understanding user’s experience in both physical and virtual, applying service design thinking methods and created student centered spaces for learning, discovery and engagement. Previously, Beth was a coordinator of Library Services for Distance Learning at the University of North Carolina at Greensboro, including overseeing a new Digital Media Commons space and serving as a Technology Fellow for the Faculty Teaching and Learning Center on campus. She has dedicated much of her library career integrating sustainability principles, hosting numerous interns, creating user focused services, and seeking out international collaborations. Beth earned a Master's of Library Science from the University of Maryland and a BA in Geography from the Johns Hopkins University.