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Thursday, April 7 • 3:15pm - 4:00pm
D26 - Understanding Service Design Principles in Creating Effective Library Services and Spaces

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Service design is being applied to the planning of academic library re-design and new builds, as well as smaller projects to redefine spaces and services. But how is it being applied? Learn about this co-creative process from a library currently in the midst of an academic library Master Plan.

avatar for Kris Johnson

Kris Johnson

Head, Learning and Research Services Department, MSU Library, Montana State University Bozeman
I am a manager of a large public services department for the MSU Bozeman Library. We cover everything from circulation and building management to reference and instruction. My goals for library services are to integrate the physical and digital into a consistent 'united front', presenting... Read More →

Thursday April 7, 2016 3:15pm - 4:00pm CDT
Room 301