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Wednesday, April 6 • 10:00am - 12:00pm
D02 - Understanding Understanding: Implementing Design-Focused Service Initiatives at Your Library

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Interest in ‘design’ as it relates to library services is growing. Come learn how to get started with a service design or other design-focused project at your library. We will provide ideas, advice, and resources to help you get started on scoping, planning, and getting support for your project.


Annie Downey

Associate College Librarian & Director of Research Services, Reed College Library
avatar for Kris Johnson

Kris Johnson

Head, Learning and Research Services Department, MSU Library, Montana State University Bozeman
I am a manager of a large public services department for the MSU Bozeman Library. We cover everything from circulation and building management to reference and instruction. My goals for library services are to integrate the physical and digital into a consistent 'united front', presenting... Read More →
avatar for Joe Marquez

Joe Marquez

Social Sciences & User Experience Librarian, Reed College Library
Joe J. Marquez is the Social Sciences & User Experience Librarian at the Reed College Library. He has presented and written on service design, UX tools, library space assessment, website usability, and marketing of the library. He books include "Library Service Design" and "Getting... Read More →
avatar for Scott Young

Scott Young

User Experience & Assessment Librarian, Montana State University
Hi. I'm Scott, a librarian and designer building a human-centered library at Montana State University.

Wednesday April 6, 2016 10:00am - 12:00pm
Salon D

Attendees (30)