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Thursday, April 7 • 3:15pm - 4:00pm
D26 - Understanding Service Design Principles in Creating Effective Library Services and Spaces

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Service design is being applied to the planning of academic library re-design and new builds, as well as smaller projects to redefine spaces and services. But how is it being applied? Learn about this co-creative process from a library currently in the midst of an academic library Master Plan.

Speakers
avatar for Kris Johnson

Kris Johnson

Head of Learning and Research Services, Montana State University
I am a manager of a large public services department at the Montana State University (Bozeman) Library. Our department covers everything from circulation and building management to reference and instruction. My goals for library services are to integrate the physical and digital into... Read More →


Thursday April 7, 2016 3:15pm - 4:00pm CDT
Room 301